Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-carbon-fiber-trim-repair.collision-talk.com (hereafter referred to as “Mercedes Carbon Fiber Trim Repair,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from users visiting our website and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You sign up as an authorized user for our services.
  2. You visit or navigate our websites linked to this policy.
  3. You receive communications from us, such as newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and provide personalized services. The categories of data we gather include:

  1. Account Information: Your user name, registration details, and password hash (for secure login).
  2. Payment Information: Details related to your payment methods used for transactions on our platform.
  3. Financial Information: Banking information required for financial transactions or billing purposes.
  4. Purchase Information: Items you have purchased from us, including order history and transaction details.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses and device tokens.
  6. Location Data: Geographic data provided by your browser or device when interacting with our services (optional and anonymized where possible).
  7. Feedback and Reviews: Any comments, suggestions, or reviews you choose to share with us.
  8. Social Media Information: If you log in via social media accounts, we may receive data from those platforms (with your consent).
  9. Product Information: Details about the products you view, search for, or purchase on our site.

We collect this information through various means, including direct user input, tracking technologies, and third-party providers.

Cookies

Mercedes Carbon Fiber Trim Repair uses cookies to enhance your browsing experience and gather analytics data. Cookies are small text files stored on your device that serve different purposes:

  1. Strictly Necessary: These cookies enable basic functions and navigation through our site, ensuring its proper performance.
  2. Preference: They remember your settings and preferences for a personalized experience.
  3. Analytics: These tools track user behavior to analyze trends, optimize content, and understand the effectiveness of our website and services.

Users can manage their cookie preferences through our Cookie Manager tool, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for as long as it is necessary for the purposes described in this policy or as required by law. Once the retention period expires or when these purposes are fulfilled, we securely delete or anonymize your data.

Security Measures

We implement robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular reviews and updates of our security protocols.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected data from your child, please contact us using the details provided below.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data, including:

  • Access to your information and its correction if inaccurate.
  • Request for erasure (right to be forgotten).
  • Restriction or object to the processing of your data under specific circumstances.
  • Right to data portability, allowing you to transfer your data to another controller.
  • The right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
  • Non-discrimination for exercising your data protection rights.

To exercise these rights or make data-related inquiries, please reach out to our privacy team at:

  • Email: [email protected]
  • Postal Mail: Privacy Team, Mercedes Carbon Fiber Trim Repair, [Address]

Changes to Policy

Mercedes Carbon Fiber Trim Repair reserves the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review it periodically for the latest information.

Contact Information

If you have any questions, concerns, or requests regarding privacy or this policy, please contact us using the details provided above. We value your feedback and are committed to addressing any issues you may raise.